Naval Agents

Refund Policy

Last Updated: 1/16/2024

Thank you for shopping at [Your Company Name]. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, please make sure that:

The item was purchased in the last [number of days, e.g., 30 days].
The item is in its original packaging.
The item isn't used or damaged.
You have the receipt or proof of purchase.

Refund Process

If these criteria are met, you may contact us to initiate the refund process. Please include the following information:

Your order number.
Details of the item(s) you wish to refund.
The reason for the refund request.

Refund Method

Upon approval and acceptance of your refund request, we will process the refund to the original payment method used during the purchase. Please note that it may take a few business days for the refund to appear in your account.

Non-Refundable Items

Certain items are non-refundable, including:

Gift cards.
Downloadable software products.
Personalized or customized items.

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please check your bank account first. Then, contact your credit card company or bank, as there may be processing time before the refund is officially posted. If you've done all of this and still have not received your refund, please contact us at [Your Contact Email].

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Information

If you have any questions about our Refund Policy, please contact us at your paragraph here.